We believe in the power of taking a moment to pause and self-reflect. On 29 November 2019, we gathered together with some of our stakeholders and friends to review, reflect and realign our focus and strategic direction for the coming years. We are thankful to all who took time off their busy schedule to give their sincere contribution and open sharing to the conversations. May this pave the way for new ways to serve our members and beneficiaries more effectively, and to further sharpen our organisation’s focus to be a force for good.